Seeking Information with a ‘More Knowledgeable Other’
⸘2023‽
2023
2023. Seeking Information with a ‘More Knowledgeable Other’. ACM Interactions 30(1) (January 11th, 2023), 70–73. DOI 10.1145/3573364. Cited 7 times. Cited 3 times.
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![A diagram showing 5 different models of information access with an MKO.](/images/pubs/interactions-mko-banner-600.png?hash=EXhsH-zV4xjgp_G91u5mLS81rWY)
Insights
- Information access systems not only assist individuals, they also serve groups of users with different roles and skills in collectively seeking information.
- The educational theory of more knowledgeable others provides a framework for understanding and supporting such interactions, thus enabling information systems